2kg Ready Made Signature White Chocolate Ganache - Natural

Please note that the coverage of my ready-made ganache may vary from person to person, depending on individual usage habits and application techniques. I have listed below the possible amount of cakes that this 2kg tub will cover when used for a crumb coat ONLY. 

2000g of ganache for a crumb coat, will roughly cover either:

• 3-4 x 6" cakes OR
• 2 x 8" cakes OR
• 2 x 7"/5" two tier cakes OR
• 1 x 8"/6"/4" three tier 

(My cakes are between 7" and 8" tall)

Storage/Shelf Life

We will ship your ganache with cool gel packs to ensure it stays chilled during transit and itwill be sent via Next Day Delivery. You won't find any unwanted preservatives in our signature ganache therefore we reccommend the following storage instructions:

On delivery place your ganache in the fridge unless you plan to use it immediately. Let it come to room temp before melting down to use.

The ganache will last up to:

2-3 days at room temperature

2 weeks refridgerated

3 months frozen

Please use the above info as guidance - it may last for longer, or less. Like all handmade products you can check if the ganache is still ok by checking if it looks ok, smells ok and tastes ok. To reduce the risk of it spoiling sooner, do not contaminate with any other food products, such as jam or crumbs from your cake. 

	per 100g
Energy	2125KJ/510kcal
Fat	35g
of which Saturates	21g
Carbohydrates	42g
of which Sugars	42g
Protein	6.4g
Salt	0.22g

 

Pre-Order Terms & Conditions

Sally Cooper Cake Artist – Signature White Chocolate Ganache

By placing a pre-order, you agree to the following terms. Please read carefully before purchasing.

Effective: July 10th 2025

Product: Ready-Made Signature White Chocolate Ganache by Sally Cooper Cake Artist

Preorder Launch Date: July 10th 2025

Preorder Close Date: July 15th 2025

1. Nature of Pre-Orders

• A pre-order secures your place in our production schedule for freshly made ganache.
• Pre-orders are only open for a limited time or until capacity is reached.
• Products are made to order, perishable, and fragile, so please ensure your availability for delivery.

2. Payment & Processing

• Full payment is required at the time of placing a pre-order.
• Orders are processed in the order received, with priority to those who registered interest early.
• You will receive an email confirmation once your pre-order is secured.

3. Shipping

• Estimated Dispatch Date - Orders placed during the July preorder window will begin dispatching from Monday 21st July 2025. We aim to dispatch all preorders on this date, but please allow up to 14 working days due to the handmade nature of the product. You will receive a shipping confirmation email once your order is dispatched.
• Delivery is only available within the UK.
• Shipping is charged separately and calculated at checkout.
• We are not liable for delays or delivery failures caused by incorrect address details or courier issues.

4. Returns & Damaged Goods

• Due to the perishable, made-to-order nature of the product, we do not accept returns.
• If your item arrives damaged:

  - Contact us within 24 hours of delivery.

  - Include clear photos of the product and packaging.

  - Retain the product for possible return and inspection.

• Replacements or partial refunds may be issued at our discretion once the damage is confirmed.

5. Cancellations

• You may cancel a pre-order up to 48 hours before the dispatch date. After this time, cancellation is not possible.
• Pre-orders cannot be transferred to other launch phases, dates, or products.

6. Not for Resale

This product is intended for personal or direct-use professional application only.

You may not resell, redistribute, or repackage our ganache under any circumstances. Legal action may be taken against unauthorised commercial use.

7. Disclaimers

• Allergen and ingredient information is provided on the product label and on our website. You are responsible for checking suitability before use.
• Taste, colour, and texture may vary slightly due to handmade, small-batch production.
• Product must be stored as instructed (typically refrigerated). We are not responsible for spoilage after delivery.
• We are not responsible for courier delays or force majeure events.

8. Contact

Questions? Contact us at: sallycoopercakeartist@gmail.com

Returns & Refunds Policy

Sally Cooper Cake Artist – Signature White Chocolate Ganache

Returns

- We do not accept returns due to the perishable and made-to-order nature of our ganache products. Once dispatched, your order is non-refundable and cannot be returned.

Damaged Orders

- If your product arrives damaged, we will assess for a replacement or partial refund only if:
     - You contact us within 24 hours of delivery.
     - You provide clear photos of the product and packaging.
     - You retain the product and packaging so it can be returned to us if requested.

- We are not responsible for damage caused by:
   - Late or missed delivery
   - Incorrect storage after delivery
   - Mishandling after receipt

Refunds

- If your return is approved after inspection, a refund will be issued to your original payment method. Refunds may take 3–5 business days to process once confirmed.

- We do not refund:
   - Orders that have been delivered and accepted without a damage claim
   - Issues reported beyond the 24-hour window

- For any refund queries, contact sallycoopercakeartist@gmail.com